cards
Frequently Asked Questions
Who makes all the designs? Do you really color everything by hand? Is your name Haley?
Everything I sell here is designed, reproduced, and handcolored by me. I love working with my hands. For that reason I do it by myself. And yes, my name is Haley.
Do your items come from a smoke-free studio?
Yes. I never smoke and don't allow any smoking my house or studio.
How are your items shipped?
I ship all cards and prints in rigid cardboard mailers to be sure that no bending occurs.
How fast will I get my order?
All products are sent within 2 business days of the order in a rigid envelope (so that no bending occurs) by USPS First-Class mail package rate, in a Priority Mail Flat Rate envelope or box, or via US First Class International Mail or Priority Mail International anywhere in the world. If you are located within the US, you should expect to receive your order within 2-5 days. If you are located outside the US, it may take up to 8-10 business days to receive your order.
May I pick up my order?
Yes, you may pick up your order if you are in the St. Louis area. Please enter your phone number in the text box at checkout so I can call you to arrange a time.
Is your shopping cart secure?
Yes.
May I request new designs or products?
Of course! I love suggestions of what to do next. I have a list of future projects, but I am always willing to put them aside and work on suggestions first.
How much goes to animal charities?
Five percent of all my poodle card profits goes to animal organizations and no-kill animal rescue groups and shelters. You can see a list of my favorite animal organizations on my links page.
Do you wholesale your cards?
Yes. Visit the wholesale page for contact information.
Do you accept returns?
Yes, I do accept returns less shipping costs within 14 days of purchase. Please notify me if you are not 100% pleased with your order to arrange for a return. Calligraphy and custom orders may not be returned.
© 2006-2008